Mr Product Boxes works hard to deliver every order safely and on time. Therefore, this Shipping Policy explains our shipping process, delivery timelines, customer responsibilities, and important shipping information. Please read these terms before placing your order.
Order Processing
Our production team begins processing your order after we receive:
- Final artwork approval
- Payment confirmation
- Complete order details
Production time depends on:
- Order quantity
- Box style
- Printing requirements
- Finishing options
- Material availability
Our team will provide an estimated production schedule after confirming your order.
Shipping Destinations
Mr Product Boxes ships custom packaging to customers across the United States and many international destinations.
If you need delivery to a location not listed during checkout, please contact our support team before placing your order.
Shipping Methods
We work with reliable shipping carriers to deliver every order safely.
Shipping methods may include:
- Standard shipping
- Express shipping
Delivery Time
Delivery time depends on several factors, including:
- Shipping destination
- Production schedule
- Selected shipping method
- Weather conditions
- Public holidays
- Customs clearance for international shipments
Estimated delivery dates serve as guidelines and may change due to circumstances beyond our control. Our standard shipping takes 8 to 10 business days including production.
Free Shipping
Mr Product Boxes offers free shipping on eligible orders within qualifying service areas.
Free shipping does not include:
- Expedited shipping services
- Remote delivery locations
- Customs duties
- Import taxes
- Special delivery requests
Please contact our sales team if you need more information about shipping eligibility.
Shipping Charges
If shipping charges apply, we will clearly include them in your quotation or invoice before you complete your payment.
Shipping costs may vary based on:
- Delivery location
- Package weight
- Shipment size
- Shipping method
- Special delivery requests
Shipping Address
Please provide a complete and accurate shipping address when placing your order.
Your shipping information should include:
- Recipient name
- Company name, if applicable
- Street address
- City
- State or province
- ZIP or postal code
- Country
- Phone number
Incorrect shipping information may delay delivery or result in additional shipping charges.
Order Tracking
Once your order leaves our production facility, we will provide a tracking number whenever the shipping carrier makes one available.
You can use the tracking information to monitor your shipment until delivery.
International Shipping
International shipments may require customs inspection and clearance.
Customers remain responsible for:
- Customs duties
- Import taxes
- Government fees
- Local regulations
Customs processing times may affect the final delivery schedule.
Delivery Delays
Although we work hard to meet every delivery estimate, certain situations may delay your shipment.
Possible causes include:
- Severe weather
- Customs inspections
- Transportation disruptions
- Public holidays
- Carrier delays
- Natural disasters
We will keep you informed whenever we receive updated shipping information.
Damaged Shipments
Please inspect your shipment immediately after delivery.
If you notice visible damage:
- Take clear photographs before opening the package.
- Keep all original packaging materials.
- Report the issue to the shipping carrier when appropriate.
- Contact Mr Product Boxes within 2 business days after delivery.
Our team will review your claim and help determine the appropriate solution.
Lost Shipments
If your tracking information shows unusual delays or you believe your shipment may have been lost, please contact our support team.
We will work with the shipping carrier to investigate the shipment and provide updates throughout the process.
Incorrect Delivery Information
Customers remain responsible for providing accurate shipping details.
If an incorrect address results in a returned shipment or additional shipping costs, the customer may need to pay the applicable reshipping charges.
Please notify our team immediately if you need to update your shipping information before shipment.
Customer Responsibility
Customers should:
- Review shipping information before order confirmation
- Provide accurate delivery details
- Monitor shipment tracking
- Inspect deliveries upon arrival
- Report shipping concerns without unnecessary delay
These steps help ensure a smooth delivery process.
Policy Updates
Mr Product Boxes may update this Shipping Policy when shipping procedures or business requirements change.
Any updated version will appear on this page and will apply from the date of publication.
Need Shipping Assistance?
If you have questions about shipping methods, delivery timelines, tracking information, or international shipments, the Mr Product Boxes support team is ready to assist you.
Contact us at info@mrproductboxes.com with your order number and shipping details. Our team will review your request and respond as quickly as possible.